ZONNGOO Privacy Policy
Www.zonngoo.com

Last Updated:3th.Apr.2026

ZONNGOO (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

  1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

* Full name

* Email address

* Phone number

* Billing and shipping address

* Payment details (processed securely by third-party providers)

* Account login details (if applicable)

1.2 Automatically Collected Information

* IP address

* Browser type and version

* Device type and operating system

* Referring URLs

* Pages viewed and time spent on the website

1.3 Cookies and Tracking Data

We use cookies, pixels, and analytics tools to collect information about your interactions with our website.

  1. How We Use Your Information

We use your information for the following purposes:

* To process and fulfill your orders

* To provide customer service and support

* To improve our website, products, and user experience

* To send transactional emails (order confirmations, shipping updates)

* To send marketing communications (with your consent)

* To detect and prevent fraud or unauthorized activities

* To comply with legal obligations

  1. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

* Performance of a contract

* Consent

* Legal obligation

* Legitimate business interests

  1. Sharing and Disclosure of Information

We do not sell your personal information. We may share your data with:

* Service providers  (payment processors, logistics companies, cloud hosting)

* Business partners(only when necessary to provide services)

* Legal authorities** when required by law or to protect our rights

  1. International Data Transfers

*Your information may be transferred to and processed in countries outside your country of *residence. We take appropriate safeguards to ensure your data is protected.

  1. Data Retention

We retain your personal data only as long as necessary to:

* Fulfill the purposes outlined in this policy

* Comply with legal, tax, or regulatory requirements

  1. Your Privacy Rights

7.1 GDPR Rights (EU Users)

You have the right to:

* Access your personal data

* Correct inaccurate data

* Request deletion (“Right to be Forgotten”)

* Restrict or object to processing

* Data portability

7.2 CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

* Know what personal data we collect and how we use it

* Request deletion of your data

* Opt out of the sale of personal data (we do not sell data)

* Non-discrimination for exercising your rights

To exercise your rights, contact us at:

Zonngoo@zonngoo.com

  1. Cookies Policy

We use cookies to:

* Remember your preferences

* Improve website performance

* Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission is completely secure.

  1. Third-Party Services and Links

Our website may include links to third-party websites or services (e.g., payment gateways, social media platforms). We are not responsible for their privacy practices.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
ZONNGOO PET.LTD.

Email: Zonngoo@zonngoo.com

Address:3101A Room,31st Floor, Zhenye Xinghai Commercial Plaza, No. 3101-90 Qianhai Road, Nanshan District,ShenZhen GD,China